Shipping Policy

Please also refer to FAQ's

Packaging
Shoe Boxes

Each pair is carefully packed in our custom-designed, sturdy white shoe box—clean lines, crisp edges, and built to protect. Inside, the shoes rest in soft tissue with individual dust bags to prevent scuffs and preserve shape, so your heels arrive in pristine condition and stay beautiful wear after wear.
Protective Shipping Box

The shoe box is shipped inside a white protective box without any labelling
Paper shopping bag

Please email us after placing your order if you like a free BUDISM COUTURE paper shopping bag to be included.

Shipping (South Africa)
Free Domestic Shipping

Our goal is for you to receive your purchsae as quickly and safely as possible.

We ship by free Overnight Express to main centers in South Africa for any orders received and fully paid by 1pm on weekdays, with either The Courier Guy or Aramex.

Expect delivery between 1 - 2 business days on business days (Monday - Friday).

Please make sure you are available to sign for your order personally and you may need to provide the courier with identification.
Same Day Shipping

Same day shipping to major centers in South Africa is available for a fee for orders placed before 10am.
Tracking

We’ll email you as soon as your order ships, including delivery details and tracking. Delivery timeframes are counted from dispatch, not from the time you placed the order. You can follow your parcel’s progress via the courier company's website.

International
Shipping

Our goal is for you to receive your purchsae as quickly and safely as possible.

We ship internationally by FEDEX Express for any orders received and fully paid by 1pm on weekdays.

Expect delivery usually between 4 - 8 business days on business days (Monday - Friday). Due to international shipping and customs procedures we cannot provide an exact delivery time.

Please make sure you are available to sign for your order personally and you may need to provide the courier with identification.
Tracking

Tracking numbers are provided for our courier companies where available.
Taxes & Duties

All our shipments are accompanied by a Tax invoice that shows the item, value, Origin and HS Code.

VAT and customs charges vary by destination and may be applied when your order arrives in the recipient country.

Your country may have additional import requirements and or restrictions - please check carefully.

Please note, BUDISM COUTURE cannot control or accept responsibility for any VAT or customs fees or additional certifications as these are set by your local authorities.

Our heels are classified under the following HS codes: 

HS 6403.59 (“Other footwear with outer soles of leather and uppers of leather”) and 

HS 6404.20 (“Footwear with outer soles of leather or composition leather and uppers of textile materials”).

The customs value is based on the amount you paid for the item, converted into South African Rand (ZAR).

Customers in Namibia and Botswana will typically pay only the local VAT applicable to the delivery country and should be exempt from customs duties.